Question 1

How do I find the right tyre size for my car?

Accepted Answer

You can find your tyre size on the sidewall of your current tyres (e.g., 225/45 R17) or in your vehicle's owner manual. On our website, simply search by tyre size, vehicle make/model, or browse by brand to find the perfect fit.

Question 2

Can I buy tyres online in the UAE and get them delivered?

Accepted Answer

Yes! Dial A Tire is a fully online tyre shop in the UAE. Browse, select, and pay securely — we'll deliver and professionally fit your tyres at your doorstep, your workplace, or our workshop.

Question 3

What tyre brands are available at Dial A Tire?

Accepted Answer

We stock a wide range of global brands including Bridgestone, Michelin, Pirelli, Continental, Goodyear, Dunlop, Yokohama, Hankook, BFGoodrich, Kumho, and many more — covering premium, mid-range, and budget options.

Question 4

Do you offer EV tyres for electric vehicles in Dubai?

Accepted Answer

Absolutely. We carry a dedicated range of EV tyres suited for electric vehicles, designed to handle the higher torque, added weight, and low-noise requirements of EVs.

Question 5

Do you offer mobile tyre fitting across the UAE?

Accepted Answer

Yes, our mobile tyre fitting van service brings professional tyre installation directly to you — at home, at work, or roadside — across Dubai, Abu Dhabi, and the wider UAE. Prices start at AED 150.

Question 6

How quickly can I get my tyres installed?

Accepted Answer

Once your order is placed, we offer fast fulfillment from our centrally managed warehouse. Same-day or next-day tyre fitting appointments are available depending on your location and schedule.

Question 7

Can I buy tyres on installments in the UAE?

Accepted Answer

Yes! We partner with Tabby to let you split your purchase into 4 interest-free instalments. Simply select Tabby at checkout — no credit card required.

Question 8

What tyre offers and deals are available right now?

Accepted Answer

We regularly run promotions including Buy 3 Get 1 Free, free wheel alignment with selected brands, and seasonal discounts. Visit our Special Offers page for the latest deals.

Question 9

Where are Dial A Tire service centres located?

Accepted Answer

We have multiple service locations across the UAE. Use our Store Locator to find the nearest branch in Dubai, Abu Dhabi, or other emirates.

Question 10

Is Dial A Tire the best tyre shop in Dubai?

Accepted Answer

Dial A Tire is rated 4.9★ on Google with 1,140+ reviews, making us one of the most trusted tyre shops in Dubai. We are a direct stockist — not an agent — ensuring genuine stock, unmatched prices, and reliable service every time.

Question 11

How long is the warranty period for your tyres?

Accepted Answer

Every tyre that is offered for sale on Dial-a-Tire comes with a 5-year manufacturer's guarantee that starts on the day of purchase. The warranty claim procedure varies from manufacturer to manufacturer. You can visit the manufacturer's website to learn more about the warranty by manufacturer, terms and conditions, eligibility to claim the warranty, and exclusions. You can also get in touch with us about this; our professionals will help you choose the best way to contact the manufacturer to claim your warranty.

Question 12

How do OE tyres differentiate from replacement tyres?

Accepted Answer

Original Equipment (OE) tyres are made especially for a specific vehicle model by the tire manufacturer working with the automaker. Aftermarket tyres, also known as replacement tyres, are made to fit a larger variety of automobiles rather than being exclusive to one particular model.   You can also refer to your owner's manual, as it may have additional suggestions for new tyres. Moreover, you should also think about other options that are more suited to your preferences and driving style.

Question 13

New or used- Which tyres are the best?

Accepted Answer

Purchasing old tyres comes with several challenges, especially if bought from a local store or manufacturer. It can be challenging to determine whether the tyres have been overloaded, underinflated, or have other hidden internal issues. As a result, they could also cause an unanticipated failure since you don't know their history. Additionally, worn tyres may need to be replaced much sooner than fresh tyres due to uneven wear, which can result in noise, vibration, and other issues. Therefore, the best course of action is to replace the tyres with new ones. However, make sure that it matches the manufacturer's suggested category, size, load capacity, and speed rating.

Question 14

How to find the best replacement tyres?

Accepted Answer

There are a plethora of options for every vehicle, making it difficult to choose the best replacement tyres. To find tyres, find out what size tyres your car or two-wheeler has by reading its specifications. After that, search for tyres that fit that size and can perform as you had anticipated. It's important to remember to always get replacement tyres that offer the improvement you desire. Furthermore, it's a good decision to change your tyres regularly to preserve handling and stability when driving.

Question 15

What are the signs of underinflated and overinflated tyres?

Accepted Answer

Underinflated tires may show handling problems, reduced fuel efficiency, and severe wear on the outside edges. A rougher ride and less traction might result from overinflated tires that wear more in the middle.

Question 16

How frequently should I check my tyre pressure?

Accepted Answer

You must check the pressure on your tires at least once every two to four weeks. Longevity, fuel economy, and peak performance are all guaranteed by properly inflated and maintained tires.

Question 17

What does a vibration in a tyre mean?

Accepted Answer

If your tyre is vibrating, then it is time for maintenance. To help identify the potential reason and fix the vibration, the tires, steering system, and suspension system should be examined. If neglected, the vibration may result in excessive tyre and suspension wear. For a thorough inspection, we advise having your car and tires examined by our vehicle and tire experts at Dial-a-Tire.

Question 18

How to know if my tyres need replacement?

Accepted Answer

You should replace your tyres if you see the following signs: when the tyre is worn out, a minimum tread depth remaining on the tyre, damage or injury to the tyre, sidewalls of the tyre are weak, the tyre is over-aged, if it is showing signs of weather cracking or degradation, and more. If you lack knowledge or are unsure about any sign, you can always seek help from our experts.

Question 19

What should I do when checking my tyres?

Accepted Answer

When checking your tyres, check for tread depths, pressures in line with the vehicle’s manufacturer’s settings, a thorough visual inspection for any lumps or bulges, objects embedded in the tread, etc.

Question 20

What are the reasons behind the irregular wear of my tyre?

Accepted Answer

Many things lead to irregular wear of the tyre. This includes tyre over- or under-inflation, aggressive driving, misaligned steering, worn suspension components, and frequent scuffing of tires against curbs are a few of the causes. Therefore, tyres should be routinely inspected for wear and replaced as necessary.

Question 21

Can I replace all four tyres at once?

Accepted Answer

The answer is straightforward: yes. Since your tyres are essential to the handling and performance of your car, it is advised that you replace all four at once. However, it is crucial to make sure that the tyres match as closely as possible. Your car may be difficult to control if one end of it cannot react as fast as the other due to mismatched tyres. An even surface is essential because your tyres are what keep your car linked to the road. Also, make sure to choose tyres that are comparable to the ones that are already on your car if you will be replacing fewer than four tyres.

Question 22

What is an unconditional warranty for tyres?

Accepted Answer

Unconditional warranty is just the exact opposite of what a typical tyre warranty covers. All unserviceable, non-manufacturing flaws and problems, including rim digging, irreparable cuts, fitting damage, etc., are covered by an unconditional warranty.

Question 23

How to know if my tyres are under warranty?

Accepted Answer

The warranty tab on the product information page of each tire contains the tire warranty papers. You can also refer to the warranty agreement for the tires in issue or get in touch with our customer service representatives for more information.

Question 24

What are the conditions of a refund?

Accepted Answer

A refund shall only be made if the tyres have not been used at all, the tyre package is intact, and they are in exactly the condition as it was delivered. For more queries, you can contact us.

Question 25

What is the most common mistake to avoid when placing an order?

Accepted Answer

Ordering the incorrect size is one of the most common mistakes to avoid when placing an order. It is always preferable to measure the tire's sidewall. Before placing your order, it's crucial to determine the size of the tyre you require on your own. Since not all car models and makes have the same tyre size, we strongly advise you to inspect the vehicle. The front and rear tires on certain autos are of different sizes. For personalized assistance, you can contact our customer support team at Dial-a-Tire.

Question 26

Can I cancel my order?

Accepted Answer

Yes, you can cancel your order, but only under certain conditions. Before the scheduled installation date, the customer has the right to cancel the order, return the goods, and receive a complete refund (or full credit if the goods have not been paid for).

Question 27

What are the charges for cancellation?

Accepted Answer

The customer will not be charged for early cancellations in which the tyres have not yet left our warehouse. The buyer will be liable for all return fees, nevertheless, and will hold Dial-a-Tire harmless from any such costs if the items have already left the warehouse. You can get in touch with our customer support department to find out the precise amount that will be reimbursed when you return the items. Depending on your region, the tire specs, and other variables, they can advise you on how much you are eligible to receive.

Question 28

How long does the refund process take?

Accepted Answer

The refund process takes a day or a few days. However, depending on the payment method the buyer selected, it may also take one to five days. Please be aware that items bought during limited-time or special offers are not returnable. Remember, only the original payment method may receive a refund.

Question 29

What date of production is appropriate for the tyres I purchase?

Accepted Answer

Purchasing tyres that were produced a year or two ago is not an issue as long as they come from a reliable supplier. The ageing process of a tyre does not begin on the date of manufacture (DOT). It begins once the tyre is inflated and installed on the vehicle. This is because tyres experience the greatest amount of stress during use rather than when kept in storage. You can purchase a tyre with any manufacturing date as long as you can use it within five years of the date of manufacture.

Question 30

What tyre temperature grade is suitable for driving in the GCC?

Accepted Answer

When driving in countries, it is essential to choose the appropriate tyre temperature grade. A temperature grade indicates the tyre's resistance to heat. The Gulf Cooperation Council (GCC) countries have exceptionally high temperatures, especially in the summer. Extended exposure to extreme temperatures, such as long-distance travel in the scorching Middle East, can damage tyres.   Additionally, it may also raise the risk of blowout or tread separation. A tyre's resistance to heat is rated as "A," "B," or "C," going from highest to lowest. A vehicle tyre sold in the Gulf region must have a temperature grade of "A" or "B," per the Gulf Standards Organisation and EMSA.

Question 31

What are the benefits of ordering tyres online?

Accepted Answer

Some of the top benefits of ordering tyres online are that you get to choose from a wider selection of tyres, purchase from the comfort of your home, have free shipping and delivery options, have easy returns, and more.

Question 32

How to order tyres online?

Accepted Answer

Firstly, visit Dial-a-Tire and search for the tyre you are looking for in the search bar. You can also search for tyres by type and brands. Once you find or select the tyre, you may now have to fill in the requirements. This includes your location, contact details, name, region, Emirate, etc. Also, choose your payment method and proceed to place an order. For any issue, you can contact the support team of Dial-a-Tire.

Question 33

How does underinflation affect the tyres?

Accepted Answer

An excessively low tyre pressure means that more of your tyre is in touch with the road. Underinflation increases friction and causes the tyre to heat up. This can therefore cause your tyres&rsquo; tread to wear down too quickly, resulting in tread separation and even blowouts. Additionally, it will affect and lengthen your stopping distance.   All of this might result in mishaps and endanger both you and other people. Another effect of underinflated tyres is on the fuel. Therefore, it is important to make sure your tyre pressure is appropriate as it will make your car more effective at moving.

Question 34

What happens to tyre pressure when the outside temperature changes?

Accepted Answer

The tyre pressure is affected by how the outside temperature changes. When heated, gas expands, and when cooled, it contracts. For instance, the daily temperature in Arabia fluctuates both seasonally and between day and night. The inflation pressure within the tyre would rise by around 1 psi for every 5 degrees   Celsius as the temperature rose.  When the outside temperature drops, the same thing happens. The morning and daytime temperatures in the majority of Arabia can fluctuate by 15 to 20 degrees Celsius, or roughly 3 to 4 psi a day. Checking your tyre pressure is especially crucial during the summer months as the days grow longer and hotter.   Periodically checking tyre pressure is necessary to ensure that it hasn't changed due to time, temperature changes, or a small puncture in the tread. The recommended cold tyre inflation pressure for your car is the one listed in the owner's manual or tyre information placard. This implies that it should be inspected first thing in the morning before you go more than a few miles. You must also check before it is impacted by the sun's radiant heat or rising ambient temperatures.

Question 35

How does overinflation affect the tyres?

Accepted Answer

Just like under inflation, over inflation also has its impact on the tyres. An overinflated tyre may become overly hard and exert additional strain on the side walls of the tyre. This, as a result, may lessen your tyres’ traction, which may have an impact on the car's performance, handling, and traction. Your ride may become more bouncy as a result, which may lead to uneven tread wear. Additionally, it also shortens the life of your tyre.

Question 36

Is it a wise decision to mix tyres?

Accepted Answer

Unless specifically approved by the vehicle or tyre manufacturer, mixing tyres is not advised. Combining tyres of different sizes, treads, etc., or summer/all-season tyres with winter tyres is not recommended as it may impair control, stability, and balance. Instead, it is recommended to rotate tyres frequently to ensure that the tread wears out uniformly and prevent the need to mix tyres. Unless there is an emergency, it is not advised to select other tyres entirely.   Drivers should be warned that doing so might lead to risky driving circumstances, especially in bad weather and/or when being pushed forcefully. If neglected, this will impair the vehicle's balance, stability, and handling. Using a different tyre on one side of an axle or one with increased tread wear will lead to overheating and eventual unjustified failure. Even the slightest variation in diameter will strain the driveline.

Question 37

Should I change only the front or only the rear tyres?

Accepted Answer

As long as the tyres are on the same axle, you can replace two tyres at once. You can change in pairs because the front and rear tyres can and frequently wear differently based on your driving style, front/rear wheel drive, and other factors. However, you should install the new tyres at the back and relocate the old ones to the front.    Remember to always place new tyres in the back. Since vehicle stability is provided by the rear tyres, stability is lost if the tyres have insufficient wear. The vehicle may spin out if the back tyres hydroplane, even though the front tyres will spread water and keep traction.

Question 38

Should I be worried about tyre inflation pressure?

Accepted Answer

Yes, you should be concerned about tyre inflation pressure, since it is a huge issue. It is one of the most crucial pieces of safety equipment in your car. Only when your tyres have the proper amount of inflation pressure will all the standards and requirements for which they are certified apply. It impacts comfort, tyre life, fuel economy, and above all, the safety of the car's occupants.

Question 39

How to find the correct size for my tyre?

Accepted Answer

To find the correct tyre size, check the tyre sidewall, refer to the owner's manual, etc. The width of the tyre is indicated by the first three-digit number before the forward slash. Besides, the height of the tyre is shown by the two-digit number that follows the forward slash. Additionally, the numbers that follow "R" indicate the size of the rim, while the number that follows "V" indicates the speed.

Question 40

When should I check my tyre pressure?

Accepted Answer

Checking your tyre pressure is advised at least once a month, and more often before lengthy journeys.  The best time to check is when the tyres are cold, which indicates that the car hasn't been driven very much. However, you can just tell whether a tyre has adequate pressure just by looking at it.   Instead, you should constantly check the pressure in all four or more tyres. You also need to periodically check the spare wheel's pressure. Always utilize trustworthy equipment at a reputable petrol station or a reputable tyre repair shop. This won't take much time; however, if you lack knowledge, tools, or time, you can always reach out to us at Dial-a-Tire.

Question 41

How to know my vehicle's tyre pressure?

Accepted Answer

To know your vehicle's tyre pressure, find the recommended PSI (pounds per square inch) for your car in the owner's manual. You can also look at a sticker inside the driver's side doorjamb or on the fuel door to find out how much pressure your tyres need.   Next, measure each tyre's pressure with a tyre pressure gauge and compare it to the suggested level.  Inflate the tyre to the prescribed level if the pressure is too low, and release air until it matches if it is too high. For further assistance, you can seek advice or help from the experts at Dial-a-Tire. We are always eager to help you and to ensure you have a seamless driving experience.

Question 42

When should I replace or get new tyres?

Accepted Answer

There is always a need for new tyres, regardless of how frequently you drive. Several criteria determine when these tyres are required. Age is one of the primary causes of the need for new tyres, along with wear and tear. Even with perfect storage conditions and minimal use, new tyres are eventually still required.   According to UAE law, tyres must be replaced five years after they are manufactured. This implies, even if they don't seem to have worn down to the tread wear indicator and seem to be in serviceable shape.   After a few years, new tyres are still required to maintain road safety, even if they are used infrequently.  The DOT number on the side of the outer wall might provide you with an estimate of how old your tyres are.

Question 43

What do you mean by Original Equipment tyres?

Accepted Answer

Original Equipment, also known as OE, are tyres that were installed in your car when it was brand-new from the factory. For a given vehicle, there are typically several original equipment tyres. For instance, Michelin Latitude Tour HP, Bridgestone Dueller H/T D684 II, and Dunlop Grandtrek AT23 are just a few of the options available for a 2015 Toyota Land Cruiser. Depending on whether your Land Cruiser is an EXR, GX, GXR, VX, or VXR, there may also be more variations within.

Question 44

How to know if I need new tyres?

Accepted Answer

How long a tyre will last depends on several factors. This includes the quality of installation, design, driving habits, environment, road conditions, and the amount of care given to the tyre. For instance, as you watch the thread, check if your tyre exhibits limited tread depth, cracks, or is worn out. If yes, it's time to replace them. Also, do a routine inspection every three years. Your tyres should be professionally tested at least once every two months after three years of use. With proper care, you can extend the lifespan of your tyres. For this, you should keep the proper air pressure, rotate your tyres frequently, maintain your car, etc.

Question 45

How to purchase the right tyre set?

Accepted Answer

When choosing a set of tyres, it is crucial to take several factors into account. This includes the tyre size, specifications, tread patterns, depth, brand and model, fuel efficiency, tire manufacturing dates, maintenance, warranty, noise level, and more. For a detailed guide, you can reach out to our customer support team at Dial-a-Tire, as we are always eager to assist you at any time.

Question 46

Shall I purchase the same OE tyres again for new tyres?

Accepted Answer

No, you don't need to buy the same OE tyres again if you need new tyres. Besides, you might want to repurchase them if you're pleased with how they operate. Original equipment manufacturer (OE) tyres are frequently designed to maximise a certain aspect of your car's performance. However, there are more options besides OE tyres with almost equal specs and usually at a lower cost. If you are tight on budget, you can choose something else as the OEM tyres that are offered in the ME are occasionally expensive than other tyres with similar brands and specs.

Question 47

What are the reasons to choose replacement tyres?

Accepted Answer

The tread life of original equipment tyres is short. Less friction in the tyres and better traction on damp and off-road surfaces are made possible by treads. The issue with original equipment tyres arises when the treads begin to deteriorate more quickly than new tyres. When it's time to replace your tyres, choose a different set of tyres if you want to enjoy your car's improved performance. Improvements to tyres include less rolling resistance, increased traction, extended tread life, and a decrease in noise levels during driving.

Question 48

Is wheel alignment important?

Accepted Answer

Maintaining correct wheel alignment is crucial to preventing several issues. This includes the suspension, steering, brakes, and uneven tyre wear. Wheel alignment enhances the overall handling performance of the vehicle, prolongs tyre life, and improves driving stability.

Question 49

Why are commercial tyres wider?

Accepted Answer

Commercial tyres are wider because they weigh a lot. The pressure that the heavy weight applies to each tire decreases with increasing area. This facilitates smoother vehicle movement.

Question 50

How long do commercial tyres last?

Accepted Answer

Commercial tyres last more than 10 years or typically last between 25,000 and 50,000 miles. With proper care, their lifespan can be extended by up to 50%. However, the lifespan largely depends on several factors. This includes the tire's quality, your driving habits, the amount of distance you've driven, and whether or not they've been properly maintained.

Question 51

How to maintain commercial tyres?

Accepted Answer

To make sure your commercial tires remain in excellent condition, you can do several maintenance procedures. This includes regular visual, pressure checks, and more. These are the easiest tips to follow and can assist you in seeing any problems before they become serious.

Question 52

How to inspect commercial tyres?

Accepted Answer

Some top inspection checks for commercial tyres include checking tyre pressure, valve caps, tread wear and depth, visual cuts, rust on nuts, or any other damage.

Question 53

What makes commercial tyres different from the standard ones?

Accepted Answer

Commercial tyres are different from light truck tyres in many ways. For instance, LT tyres carry heavy loads, suit both on-road and off-road driving, and provide excellent traction. Commercial tyres, on the other hand, withstand heavy usage, offer long-lasting performance, are ideal for on-road performance, prioritize stability, thereby delivering a safe and smooth driving experience.

Question 54

What is good about commercial tyres?

Accepted Answer

Commercial tyres are great for many reasons. They focus on longevity, fuel efficiency, and withstanding high mileage and heavy use. They reduce operational costs and are also resistant to rolling due to their rubber compounds and tread patterns.

Question 55

What are some popular tyres for commercial vehicles?

Accepted Answer

Choosing the best type of tyres for commercial vehicles depends on several factors. This includes the vehicle type, the brand, the application, and more. Some of the popular choices are CW 25 by Nankang Tyre, PorTran KC53 by Kumho Tyre, Vantra LT RA18 by Hankook Tyre, and others. Each of these tyres has unique features and offers a smooth driving experience. For further assistance, you can reach out to our customer support team at Dial-a-Tire.

Question 56

Commercial tyres or normal tyres? Which one to choose?

Accepted Answer

Choosing between commercial types and LT tyres depends on how you will use your vehicle each day. LT tyre is the best option for carrying heavy loads regularly, for towing increased weight, and to handle uneven on-road surfaces and off-road terrain. C tyres are great if you want to stand up to incredible pressure, heavy loads, and enhanced durability.

Question 57

Is it safe to drive with a punctured tyre?

Accepted Answer

It is dangerous to drive on a punctured tyre, especially if you are using a regular tyre. There is a greater likelihood that the driver will lose control of the vehicle owing to an abrupt loss of air. Additionally, driving on a punctured tyre causes additional damage to the tyre that cannot be fixed. For additional information about your tyre, please contact us at Dial-a-Tire.

Question 58

What do you mean by commercial tyres?

Accepted Answer

Commercial tyres are heavy-duty, high-performance tyres made for business use on vehicles. This includes trucks, buses, and delivery vans. These are durable, fuel-efficient, and have a load-carrying capacity to survive high mileage and continuous operation. These are ideal for heavy usage in commercial operations.

Question 59

Can I install two different-sized tyres on my vehicle?

Accepted Answer

Installing tyres of varying sizes on a vehicle is similar to wearing shoes of different sizes. The size of the substituted tyre should correspond to the size that the manufacturer recommends. In addition to endangering your safety in several ways, fitting the incorrect tyre size can harm your vehicle.

Question 60

How frequently should one perform wheel balancing?

Accepted Answer

Wheel balance is advised before purchasing new tyres. It is also recommended to check them carefully during installation. Additionally, if your wheels are shaking and vibrating, you should balance them.

Question 61

Why is wheel balancing important?

Accepted Answer

Wheel balancing is the process of inspecting the wheels on a wheel balancing machine and placing equal weights on the lighter side. It is done to balance the wheel assembly and is important for many reasons. For instance, proper wheel balancing ensures reduced vibration, minimizes irregular wear, runs smoothly, provides better handling, ensures even weight distribution, and more.

Question 62

Is a same-day installation for tyres possible today?

Accepted Answer

Yes, same-day installation for tyres is possible with Dial-A-Tire. We offer fast and reliable service both for same-day installation as well as emergencies, such as Spare Tyre Change, etc. Once you select the tyre and send us your location, we will make sure you get back on the road safely. Our skilled technicians will come to you right away to help you. For more information, you can contact us anytime via the chat facility or by phone.

Question 63

How to locate the nearest installer in my location?

Accepted Answer

To find the installer nearest to you, you can search online by providing your location. At Dial-A-Tire, we are the most trusted service provider for vehicles across the UAE. Some of our areas include Abu Dhabi, Dubai, Sharjah, and more.

Question 64

How to know if my tyres are still safe to drive?

Accepted Answer

To stay safe on the road, it is essential to know more about your tyres than just the date of production. To know this, you must look into the DOT numbers and the codes, as they provide half the picture. The amount of damage your tyre has sustained from heat, load, wear and tear, and possible accidents will determine when it expires. So, pay particular attention to the tyre wear indicators on your tread for indications of wear and deterioration.

Search Tyre Size

Frequently Asked Questions

FAQs