Privacy Policy

Personal and Private Details of Customers

At DialATire.com, we take your right to privacy very seriously and accept full responsibility for any personal and confidential information that you provide to us. We will strive to protect your information and keep it secure at all times. Our website has even been designed to accommodate browsing without requesting personal information unless you'll be making an order or corresponding with us.

As part of our business, we may ask for certain information from customers including their full name, their billing and/or shipping address (residential or office), vehicle make and model, registration number, mobile number, and email address. We request this information only for the purposes of processing a customer order, making our services more convenient for customers, or updating customers about product offers or new developments relevant to the customer. Also, we will NOT sell, rent, trade, or provide any personal information to third-party organizations for any commercial advantage or solicited advertising.

Customers who would prefer not to receive promotional or other communications from us at DialATire.com, need only to unsubscribe with the link at the bottom of our emails and messages. If you have been removed from receiving future marketing communications, you will not receive further marketing communications from DialATire.com.

All credit and debit card information, as well as any personally identifiable information transmitted via DialATire.com, is never stored, shared, rented, or leased to third parties for any reason.

Please be aware that our Website Policies and Terms & Conditions may be updated occasionally to reflect changes in the law, business practices, or customer requirements. Customers should review these sections frequently to stay informed about any changes. Any updates or revisions will be immediate once they have been posted on the website.

Some ads that are shown on our website may be served and managed by third parties that provide advertising services, such as ad networks, advertising agencies, and analytics service providers. These third party partners may utilize various technologies, including cookies, web beacons, or tracking pixels, to collect information about your browsing and purchasing behavior while on our site and others, in order to serve ads to you that we believe are relevant to you. Please understand that DialATire.com exhibits no control, is not associated with, or has any liability for, any information that third parties may collect from you or your devices. Information provided to you by third parties is subject to their privacy policies, not DialATire.com’s privacy policy.

Online Order Details

Customers ordering through DialATire.com are transferred to a secure, fully encrypted payment gateway or financial institution for processing. DialATire.com does not store or keep a customer’s credit or debit card information anywhere on its site. In the unlikely event any suspected or fraudulent activity occurs either on the website or through the payment gateway, we may share the customer's relevant information to authorized financial institutions or fraud detection agencies for authorization, safety, and compliance. Such sharing is solely for a verification feature per each institution's agreement with us.

To ensure the highest level of online security, any payment information entered onto DialATire.com is encrypted using sophisticated technology to make it impossible for anyone to gain unauthorized access or interception of that information. As a further precaution, we don’t allow the storage of the customers payment information on the DialATire.com site; therefore, for each subsequent transaction, the customer must re-enter their credit or debit card information.

Our website utilizes industry standard SSL certificates, and we work with some of the largest payment processors to make sure that every transaction is taken place within a secure environment. We take steps to ensure that your financial information, card information, and personal information is always guarded and safe throughout the entire online payment process.

Cookies

Like many modern web services, DialATire.com uses 'cookies' to enhance your browsing experience and improve the performance of our website. Cookies are small files of data that your browser saves on your computer. Cookies enable us to recognize repeated visits by a user, observe how users interact with our Site, and otherwise help to ensure a smooth and personalized browsing experience.

Cookies do not disclose your name or personal identification information unless you specifically provide that information. Cookies only collect information to analyze the volume of traffic on the Site, collect information about users, and improve the performance of our services.

Most browsers offer you the ability to manage cookies and customize your preferences. Please understand though that your ability to customize cookies may limit some functionality or features of DialATire.com. However, restricting cookies may impact your browsing and/or purchasing experience.

External Links

Dial-a-Tire may provide links to other sites. If you do click on a link and navigate here, you should remember the other site may have a different privacy policy than Dial-a-Tire. We cannot control other site's policies.

Social Media Plugins Utilized

DialATire.com includes social media plugins from major providers, including Facebook, Instagram, LinkedIn, X (previously Twitter), and Google, to facilitate our ability to connect and engage with users. You can easily find the social media plugins, as they have recognizable logos or icons, throughout our website. When you visit one of our pages and interact with a social media plugin, a connection is established directly between your browser, and the social media provider’s server. This connection enables social media platforms to collect certain information, including your device's IP address and browsing information, even if you do not have a social media account, or are not logged into your social media account.

If you are logged into your social media account while visiting DialATire.com and otherwise interact with a social media plugin (such as by clicking "Like," or "Share," or leaving a comment), that information may be sent directly to the relevant social media platform, and may be viewable by others, including your friends and other people on the social media platform.

These platforms operate their own systems for collecting, storing, and utilizing your data. As such, we recommend that users review the privacy policies of those social media platforms to gain a better understanding of the types of information they use and how they use that information.

If you are using the social media plugins on DialATire.com, you may be able to sign in with your social media credentials. This functionality enables easier access to signing in, but the function may also transfer limited information to us, including your name, email address, or location, to set up your account with us or to facilitate your interactions on our site.

Online Chat

DialATire.com offers a chat option to assist customers with inquiries and support issues, in addition to our email and phone assistance options. If the chat is unavailable for a short period of time, we may collect basic information such as your name, mobile number and email address so our support team can follow up and respond to you as soon as possible.

Inquiries, feedback, or anything else related to DialATire.com or our policies are welcome at [email protected] or you can reach us by phone at 800 214.